Customer Success Program

At Yammer, we're committed to your success on your journey to working social. That's why we offer comprehensive resources to support you along the way.

Resources to Achieving Success

The Customer Success Center provides on-demand resources to help you get the most out of Yammer – from activating your network to engaging your coworkers. Whether your network is brand new or well-developed, we have practical information to help you thrive.

To learn more about our programs and explore resources, visit the full Yammer Customer Success Center.

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Activate Your Network

Set up your network using the instructions and technical resources in the Customer Success Center Activation section. You'll learn how Yammer connects your company's network of people to key information, so you can better respond to your customers' changing needs. Access detailed activation, administration and integration guides.

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Start and Succeed on Your Social Journey

Working like a network can revolutionize productivity within your business, but figuring out how to begin can often be the hardest part. At Yammer, we’ve helped 85% of the Fortune 500 transform the way they work with social. We’ve created a step-by-step Social Journey methodology to help you start and grow your network. Learn about the Social Journey in the Engage section of the Customer Success Center.

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Certification Program

Yammer Education Services offers expert-led training and certification programs to help you engage your entire organization.With five programs tailored to match specific roles and needs, the Yammer Certification Program transforms Yammer users into enterprise social experts. As a participant you will learn advanced role-based skills that help promote best practices, improve employee engagement, and identify use cases that streamline business processes. Become a certified Yammer user and take the next step to build a more engaged culture in your Yammer network.

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Ready for Yammer Success?

Learn how in our comprehensive Customer Success Center.

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