Enterprise social success is a journey – that’s why we’ve created the Customer Success Program, a series of self-guided materials, webinars, and best practices to help you understand and deliver the value of enterprise social. The program takes a step-by-step approach to guide you on your social journey and provides you with everything you’ll need along the way. Learn more about our programs and explore resources by visiting the Yammer Customer Success Center.
Methodology and Self-guided
Access to Customer Success Managers
Community-based Learning and Support
Global fire and security company Tyco faced the daunting challenges of a major organizational transformation and an intranet migration project. With the help of experts from Yammer's Customer Success Program, they were able to find instant value in enterprise social and build a better Tyco.View Story
Yammer customers see the most success when they educate their teams and give them the tools and knowledge to get the most out of enterprise social. Yammer Education Services offers expert-led training and certification programs to help you engage your entire organization.
With five programs tailored to match specific roles and needs, the Yammer Certification Program transforms Yammer users into enterprise social experts. As a participant you will learn advanced role-based skills that help promote best practices, improve employee engagement, and identify use cases that streamline business processes. Become a certified Yammer user and take the next step to build a more engaged culture in your Yammer network.